Conditions For Returns Or Exchange
PSL has a simple and hassle free return and/or exchange policy for certain products purchased
Returns Or Exchange Procedure
i If you made the purchase as a registered user, log in to your account to initiate the process.
ii If you made the purchase from the Website as a guest, please register on the Website using the same email address provided while purchasing the product so that your products appear in your order history. You can initiate the process of return only if the said product appears in your order history.
i Ship it back to PSL by sending it to the address provided by us. You will be solely responsible to ensure that the product is delivered to PSL in good condition and PSL will not be held liable for any damage caused to the product during transit.
ii For select Pin Codes within India, our delivery service can pick-up the product from you. This pick-up service is complimentary and PSL shall not be held liable for any damage caused to the product during transit.
a.Store Credit is valid for a period of 6 (six) months from date of its issue.
b.Store Credit can be used to purchase gift cards (“Wendell Rodricks Gift Cards”) for a value in excess of INR 1,000 (Indian Rupees one thousand only). Wendell Rodricks Gift Cards will also have a validity period of 6 months from date of issue.
In case of a conflict in any terms of Returns and Exchange Policy, the decision of PSL shall be final and concluding, and you irrevocably withdraw your right to make any claim or demur on this ground.
List Of Non-Returnable Or Non-Exchangeable Products